Delivery

The contract between Logan’s Logs and the customer will be deemed to be fulfilled on delivery of your order in good condition.

Very Important: – The goods will be considered to be delivered in a good condition where you, the customer, has signed the delivery note confirming the safe delivery of the order.
Where the customer has waived their right to inspect the state of goods by requesting delivery without a signature, the contract will be seen as completed, regardless of the actual state of goods. Delivery will be deemed to have been made at the time stated on the delivery note.

We strongly recommend against customers requesting unattended deliveries.

We use a 3rd party haulier to deliver all orders. Any liability arising from the delivery process lies strictly with the haulier.

Important Information:- All pallet based deliveries are delivered to the kerbside only. While our delivery company will sometimes place it where you require it, the contract between yourself and Logan’s Logs includes delivery to kerbside only. Please ensure that you have the means to move the pallet(s) from the kerbside to a suitable storage location. Please consult the delivery page to see the required access conditions for deliveries.

Our Lorry Dimensions / Access Requirments

We us an ‘Isuzu Grafter’ for our wood deliveries. When making a wood order at Logan’s please let us know if you think we will have issues delivering to your home. If you can let our sales advisor know if you have a single-track road, low bridge or any other obstacle which you think might cause us issues we can try to deliver your order in a suitable vehicle.

As a basic rule, we ask our customers if they can fit a regular bin lorry down their road, street or lane. This gives us a good indication of how much space we have to make the delivery.

Delivery of up to 4 Cubic Metres of wood.

We can deliver up to 4 Cubic Metres with our standard tipper lorry. Please see the diagram below for our lorry measurements.

Delivery of 5 – 8 Cubic Metres of wood.

We can deliver from 5 to 8 Cubic Metres with our standard tipper lorry plus a trailer. Please see the diagram below for our lorry and trailer measurements.

 

I live in Cornwall, am I eligible for Free Delivery?

To find out whether your eligible for our free delivery service in Cornwall please refer to the following Post Codes below. If your post code is in our list then you are eligible for Free Delivery.

Free Delivery Areas
Post CodesDistance by Road (km)Distance by Road (mi)
Postcode TR138 km24 miles
Postcode TR232 km20 miles
Postcode TR341 km26 miles
Postcode TR441 km26 miles
Postcode TR522 km26 miles
Postcode TR635 km22 miles
Postcode TR726 km16 miles
Postcode TR826 km16 miles
Postcode TR911 km7 miles
Postcode TR1054 km34 miles
Postcode TR1156 km35 miles
Postcode TR1270 km44 miles
Postcode TR1331 km38 miles
Postcode TR1456 km35 miles
Postcode TR1548 km30 miles
Postcode TR1648 km30 miles
Postcode TR1770 km44 miles
Postcode TR1877 km48 miles
Postcode TR1984 km52 miles
Postcode TR2084 km42 miles
Postcode TR2671 km44 miles
Postcode TR2764 km40 miles
Postcode EX2353 km33 miles
Postcode PL2226 km16 miles
Postcode PL2332 km20 miles
Postcode PL2429 km18 miles
Postcode PL2532 km25 miles
Postcode PL2624 km15 miles
Postcode PL273 km2 miles
Postcode PL2813 km8 miles
Postcode PL2914 km9 miles
Postcode PL3016 km10 miles
Postcode PL3114 km9 miles
Postcode PL3222 km14 miles
Postcode PL3316 km10 miles
Postcode PL3423 km14 miles
Postcode PL3527 km17 miles
Areas that come with a £10 Charge
Post CodesDistance by Road (km)Distance by Road (mi)
Postcode PL164 km40 miles
Postcode PL272 km45 miles
Postcode PL372 km45 miles
Postcode PL470 km44 miles
Postcode PL561 km38 miles
Postcode PL670 km44 miles
Postcode PL775 km47 miles
Postcode PL880 km50 miles
Postcode PL975 km47 miles
Postcode PL1061 km38 miles
Postcode PL1151 km32 miles
Postcode PL1258 km36 miles
Postcode PL1340 km25 miles
Postcode PL1435 km22 miles
Postcode PL1542 km26 miles
Postcode PL1661 km38 miles
Postcode PL1751 km32 miles
Postcode PL1861 km38 miles
Postcode PL1964 km40 miles